FAQ

Register

+ - Simply create an account

You can create your Mechanic International account here.
+ - The benefits of an account at Mechanic International
- Order quickly without having to fill in all your information again
- You can manage your personal, business and delivery data yourself
- You can view reviews of all your orders
- You gain access to exclusive discount codes

+ - When will my order be sent?

From an order amount of 1000 euro Excl. VAT, we will ship your order for free at any location within Belgium.
For smaller orders there are delivery costs from 15,00 euro.
For deliveries in Europe or other parts of the world, our transportation department provides tailored service.
Items from stock you ordered before 2pm will be delivered to Belgium the following day.
Items with a different delivery period are delivered according to specified working days.
Delivery of your order takes place every working day between 8:30 and 17:30.

Speed and reliability are very important to Mechanic International.

Should your opening hours differ, please contact our customer service (02/453 13 07)
+ - Can I follow my order?

Upon receipt of order, a confirmation email will be sent.
At the time your goods leave our warehouse, if requested you will receive an email with your shipping number so that you can track and track your shipment at any time.

+ - You have forgotten your password

If you have forgotten your password, you can enter your email address via this link.
After a few minutes, you will receive an email with your password.
+ - You have forgotten your username and password?
If you have forgotten your password and email address, please contact us.
- Mail: info@m-i.be
- Tel. +32 (0)2 453 13 07
+ - Where do I manage my account and data?
- If you have an account, you can customize your information.
- If you do not have an account and your information is incorrect, please contact us.
- We appreciate when you report any incorrect customer information.